Help & Support
Answers to common questions about Passage. Can't find what you need? Email us and we'll get back to you, usually within two business days.
How do I start a trip?
Tap + on the Trips screen, give the trip a name and dates (tap the first day, then the last), and add a cover photo if you like. You can start before you leave, while you're away, or long after you're home.
How do I add photos?
Inside a trip, tap the green + and choose Photos. Pick as many as you like — Passage sorts them into the right days using the date each photo was taken, and can suggest the places you visited from where they were taken.
How do I write about a day?
Open the day from the Journal tab and tap Write, or tap Tell it to speak and Passage turns your words into text. You can also caption photos one at a time with Photo by photo.
How do I invite family or friends?
Open a trip, tap the share button at the top (or People and sharing), and choose whether they can add to the trip (a co-writer) or just follow along (a viewer). They don't need an account to view.
Who can see my trips?
Only you, unless you share them. Co-writers and viewers see what you choose, and entries marked Private are only ever visible to you. You can stop sharing at any time.
How do I make a photo book?
Photo books are made on a computer at mypassage.co: open a trip, choose Book, and Passage lays out your photos and words for you to edit and download.
My photos aren’t on the right day, or show no location
Passage uses the date and location saved in each photo. Photos that were edited, screenshotted or sent through some messaging apps can lose that information. You can move a day's photos to another date when you add them. If your iPhone strips location when sharing, check Options → Location in the photo picker.
How do I delete my account?
In the app or on the website, open Settings and choose Delete account. This permanently deletes your trips, photos and journal — please save anything you want to keep first.